These Terms and Conditions describe the commercial conditions applying when you purchase furniture, storage, and home-living products through Rootmorrow™.
Understand the conditions that apply to your order.
These conditions cover product selection, pricing, checkout, fulfillment, delivery, assembly considerations, returns, and refunds.
Product Selection
Customers should review product dimensions, materials, features, assembly requirements, intended use, and included components before ordering.
Prices
The price displayed during checkout, together with applicable shipping, tax, or other displayed charges, applies to the transaction.
Order Placement
Submitting an order confirms that the checkout information is accurate and that you are authorized to use the selected payment method.
Order Review & Acceptance
Orders may be reviewed for product availability, pricing errors, payment authorization, address information, suspected fraud, or legitimate operational issues.
Payment
Payment authorization is determined by the applicable financial institution or payment provider.
Order Changes
Contact us promptly if a change or cancellation is needed. Changes cannot be guaranteed after fulfillment begins.
Processing
Most standard orders are prepared within approximately 2–4 business days, subject to item and fulfillment conditions.
Delivery
Delivery times are estimates and may vary because of destination, item size, multiple cartons, carrier operations, customs, holidays, or weather.
Furniture Access & Measurements
Customers should ensure that product and package dimensions are appropriate for the intended room and relevant access points.
Assembly
Where assembly is required, follow the applicable instructions and use the specified hardware and components.
Damaged or Missing Items
Report damage, incorrect products, or missing components promptly and retain packaging while the issue is reviewed.
Returns
Eligible return requests should generally be submitted within 30 days after confirmed delivery and require prior contact with customer care.
Refunds
Approved refunds are generally issued to the original payment method. Payment providers may require approximately 5–10 business days to display the credit.
Consumer Rights
Nothing in these conditions is intended to remove mandatory consumer rights that cannot legally be excluded.
Changes to These Conditions
We may update these conditions from time to time. The published version will be the current version.
Contact
Shenzhen Dongding E-sports Entertainment Co., Ltd.
Owner / Representative: Peng Weidong
Email: service@rootmorrow.com
Phone: +86 159 9989 9448
Address: Room 104, No. 1, Yuanfen New Village, Taoyuan Community, Dalang Subdistrict, Longhua District, Shenzhen City